The country's most preferred airline is hiring for the position of "đđ
đ˛đ°đđđļđđ˛, đĨđ˛đđ˛đŋđđŽđđļđŧđģ & đ§đļđ°đ¸đ˛đđļđģđ´", under the department of đ đŽđŋđ¸đ˛đđļđģđ´ & đĻđŽđšđ˛đ.
đđŧđ¯ đĨđ˛đđŊđŧđģđđļđ¯đļđšđļđđļđ˛đ
âĸ Ensure highest standard of customer services.
âĸ Meet customers queries with accurate product information.
âĸ Making reservations and issuing tickets as per customersâ requirements.
âĸ Ensure after sales service in case of date change, cancellation and refund.
âĸ Ensure follow up calls to get customers feedback to make them repeat clientele.
âĸ Handle escalated customer complaints, coordinate with internal departments, and ensure timely resolution.
âĸ Collaborate with Revenue Management and Sales Teams to maximize seat sales and manage booking class control.
âĸ Work closely with Airport teams and Sales offices to resolve booking issues, special service requests, and group bookings.
âĸ Manage reservation operations during irregular situations (flight cancellations, schedule changes) by ensuring proper communication and re-accommodation support.
đđąđđ°đŽđđļđŧđģđŽđš đ¤đđŽđšđļđŗđļđ°đŽđđļđŧđģ(đ)
âĸ Bachelorâs degree in any discipline from any reputed university.
âĸ Minimum CGPA: 3.00 out of 4.00 in Graduation and GPA: 4.00 out of 5.00 in H.S.C & S.S.C
đđąđąđļđđļđŧđģđŽđš đĨđ˛đžđđļđŋđ˛đēđ˛đģđđ
âĸ Age 22 to 28 years for Executive.
âĸ Must have good command over advanced MS Excel & MS PowerPoint.
âĸ Honest, ethical, dependable & positive go-getter attitude.
âĸ Should be able to Work in a Team & Empathetic skills.
âĸ Proactive & able to work under pressure.
âĸ Communication and Strong interpersonal skills.
âĸ Being Analytical & Data-Driven.
âĸ Multitasking & Adaptability Skills.
đĻđđđđđĻ:
Basic Computer Skills, Excellent Communication, Interpersonal Skills, Strong Convincing Negotiation Skills, Strong Leadership and Team Management Skill, Team Player.
đĻđđđđĨđŦ: Negotiable.
đđŖđŖđđđđđ§đđĸđĄ đđđĄđ:
https://airastra.com/career/marketing_reservationđđĸđ đđĸđđđ§đđĸđĄ: Dhaka, Coxâs Bazar, Chattogram, Rangpur, Sylhet
đđŖđŖđđđđđ§đđĸđĄ đđđđđđđĄđ: 14 October, 2026
đđšđļđ´đļđ¯đšđ˛ đ°đŽđģđąđļđąđŽđđ˛đ đŽđŋđ˛ đĩđļđ´đĩđšđ đ˛đģđ°đŧđđŋđŽđ´đ˛đą đđŧ đŽđŊđŊđšđ đđŧ đ¯đ˛đ°đŧđēđ˛ đŽ đŊđŽđŋđ đŧđŗ đđĩđ˛ đąđđģđŽđēđļđ° đđ˛đŽđē đŧđŗ đŊđŋđŧđŗđ˛đđđļđŧđģđŽđšđ đđĩđŽđ đēđŽđ¸đ˛đ đđŊ đđļđŋ đđđđŋđŽ!
đđđĻđđđđđ đđĨ:
1. An application will be null and void if the information provided while applying does not match with the CV.
2. Any attempt to influence or persuade for a position will result in immediate disqualification, regardless of the candidate's qualifications.
3. Please be informed that the recruitment process at Air Astra is completely handled by the airlineâs Human Resource Department, and no candidate is ever required to pay any money/fees in any form to pursue any position.
đđđĒđđĨđ đĸđ đđĨđđ¨đđĻđ§đđĨđĻ đđĄđ đ§đđđđĨ đĻđđđ đĻ and report any such cases with any relevant evidence to đļđģđŗđŧ@đŽđļđŋđŽđđđŋđŽ.đ°đŧđē
